SELL DIRECTLY TO THE RIGHT CUSTOMER

How It Works

Knowing the who, how, where, and when.

Who?

Resources

How?

Communication

Where?

Channels

When?

Timing

Resources & Technology


Who are the customers?

We currently work with some of Europe‘s largest travel brands, contextualizing the offerings for millions of their customers, ensuring and guaranteeing the adherence to the highest industry privacy standards.

Our unique platform and algorithms enable us to determine the context and intent of customers based on more than 34 parameters.

Other market leading marketing platforms are only able to offer 2 to 10 segmentation points.

Back to top

Communication


How to present the offer?

By tailoring each individual customer experience, we deliver a highly relevant, personalized and contextual experience to every customer. Our communications are always in a concierge-style manner and issued on our partner’s behalf, with no Epteca branding.


Back to top

Channels


Where to place the offer?

Our interaction with customers is Omni-channel and ensures the right context and inspiring presentation on any device.


Back to top

Timing


When to make the offer?

Customers have different needs and also for different offerings at each point of their journey. By identifying the right context and intent of each customer, Epteca is able to present perfect offerings at the time when purchases are most likely.

Back to overview Your benefits
Get in touch